User Guide
About payment methods
Our site supports the following payment methods.
credit card
Card payments can be made using VISA, Mastercard, American Express, and JCB brands.
Google Pay
If you are viewing using Google Chrome, you can pay using your Google Pay account.
On the payment screen, select Google Pay from Express Checkout.
Apple Pay
You can use Apple Pay to pay on the web in Safari on your iPhone, iPad, and Mac.
On the payment screen, select Apple Pay from Express Checkout.
About delivery and shipping charges
Delivery company: Japan Post or Sagawa Express
Delivery time: 3-4 business days from order
Shipping fee: Free shipping nationwide (excluding Hokkaido, Okinawa, and remote islands)
- For delivery to Hokkaido and Okinawa, there will be an additional 600 yen in addition to the regular shipping fee.
- In the case of remote islands, there may be additional relay charges, in which case we will contact you before shipping.
- Please note that in some cases, the delivery company may be changed to an equivalent carrier without prior notice.
About cancellation
Please note that we generally cannot accept cancellations of orders after they have been shipped.
For cancellations before shipping, please contact us using the inquiry form.
About return/exchange conditions
If the product is initially defective or damaged, please contact us within 7 days after receiving the product and we will replace it with a new product.
Please note that we will bear the return shipping costs due to initial defects or damage.
*The listed sizes are basically measured when laid flat, and there may be some errors.
*Overseas products may have looser product standards than Japanese products, and may be more sloppy in sewing and construction.
*Depending on the monitor or display environment you are viewing, the color, texture, etc. of the actual product may differ from the actual product.